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WATCH YOUR MOUTH – LEARNING A LANGUAGE EVERY PATIENT CAN UNDERSTAND - Buffalo Dental Show

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29

May

WATCH YOUR MOUTH – LEARNING A LANGUAGE EVERY PATIENT CAN UNDERSTAND

by

Thurs., Nov. 6, 2025
Time: TBD / Lecture
Room: TBD
Speaker: Briean Clark, FAADOM, EFDA

This course is supported, in part, by educational grants from My Dental Billing and Practice By Numbers

Recommended for: The Entire Dental Team

This is a fun and interactive course to help doctors and their clinical team establish strong communications with their patients about their conditions and diagnoses by avoiding “dental cuss words” that minimize dentistry. The techniques gained in this course will allow attendees to build value in the services they provide patients, and create a consistent, confident message from each team member.

Learning Objectives:

  • Build strong communication from team to patient.
  • How to build value to what you are doing for your patients.
  • Avoid responsibility in failed dentistry.
  • Handle objections with ease.
  • Discover how doctors really should handle money questions in the Op.
  • How to create urgency to schedule treatment Q&A Segment.

Briean Clark is the Founder and Coach of Pivotal Solutions, and during her two decades in dentistry, she crafted a unique method for discussing diagnosis and treatment with patients. After successfully applying her case presentation techniques to thousands of treatment plans, Briean now works diligently to share her message to impact dental practices throughout the country. Her journey from dental assistant to administrative team, to practice management, to overseeing operations has allowed her to gain extensive knowledge with relevant information to teach what works in every patient conversation.

Briean is a proud Fellow of the American Association of Dental Office Management (AADOM) and still holds her EFDA license.

Briean Clark (or an immediate family member) has a significant relationship with the following commercial organizations whose products she will refer to in her presentation: My Dental Billing and Practice By Numbers.

The University at Buffalo School of Dental Medicine, Office of Alumni Relations and Professional Engagement designates this activity for 3 continuing education credits.

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